Support

Tell us where the workflow got stuck.

Your report helps us fix bugs, improve render quality, track credits, and prioritize the improvements that actually matter to architects.

We reply to the email you provide whenever we need more context.

Please don't send keys, cookies, private files, or signed URLs.

Direct support email[email protected]Use it when you cannot access the dashboard or need to reply with context.
Sign in to attach your account context

Authenticated support

Open the support chat inside your studio.

For privacy, project context, attachments, credits, and render history, support requests happen after sign-in.

Chat with ArchScene support

Sign in to open a conversation, attach your account context, send screenshots, and track replies in one place.

Sign in and open support